| Security and Privacy:
All orders are protected by the latest encryption technology for you ordering security. If you are worried in any way feel free to order over the phone. We do not share your information in any manner with any outside company except where it is needed to fulfill the transaction. We take the privacy and security of our customers very seriously.
Damages:
Please inspect for damages immediately upon delivery. Failure to do so many relieve the carrier of any liability even if they damaged the product. If your product is damaged please contact us immediately so we can arrange for a replacement.
Returns:
You can return your product unconditionally for up to sixty days (thirty days for items purchased on a payment program) from the date of purchase. You will be responsible for the return shipping and insuring the item. After the item is returned we will credit you the purchase price minus any of the free upgrades. Before returning an item you must receive authorization from us. All materials, parts and the original box must be included to receive a full refund. We accept returns only under the following conditions:
1. Witbecks must issue return approval.
2. Product must be in the original carton and in new condition.
3. Return must be completed in 60 days from the date of purchase.
4. Customer is responsible for the return shipping.
5. All attachments and literature must be returned.
6. The item must have been used under the terms and conditions of the manufacture's warranty.
7. There may be a restocking fee.
Restocking Fees:
All Products within 2-7 days of receipt - 0% + Return Shipping
After 7 days the restocking charge is 15% + Return Shipping
Unused and Unopened Accessories can be returned within 15 days from the date of purchase with a 15% restocking charge. Opened accessories can not be returned.
Backorders and Shipping:
We typically ship all orders received by noon Eastern Standard time the same day. In the event of a backorder we will notify you and offer you appropriate compensation or refund your money. We do ship to alternate shipping addresses if the item is paid in full but we may require an additional day to verify all information.
Legal Disclaimer:
Witbecks or any associated business does not nor do they express or guarantee any warranty of the product. All warranties are made by the manufacture and their entity. Witbecks is only liable at the most in the amount of the purchase price. All claims and suits must be made in Clay County Florida. Witbecks has the right to refuse any order for whatever reason without liability.
Use Tax:
We will either collect or pay for you any sales tax associated with the State of Florida. Some states may require you to pay a use tax when you bring in a taxable good from out of state. By purchasing from our website or over the phone you assume all responsibility for remitting any use tax that may be due for the state you reside in. If you are unsure of your responsibilities regarding use tax please contact the appropriate agency within your state.
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